Dated on: 28th July 2025

This Partner Policy outlines the rules, responsibilities, benefits, and operational guidelines for all registered Channel Partners associated with Nixat Info Tech Pvt. Ltd.
By enrolling in the Partner Program, the Partner agrees to follow this policy in full.

• Introduction

Nixat Info Tech Pvt. Ltd. aims to build a strong partner network for promoting and delivering its digital products and services, including software solutions, ERP systems, and cloud-based services.
This policy ensures clarity, transparency, and smooth coordination between the Provider and Partners.

• Eligibility & Registration

1. 1. Any individual, freelancer, agency, or company can apply for the Partner Program.

   2. Partner registration requires valid identification and business details.

   3. All registrations undergo verification before partners onboarding.

   4. Nixat Info Tech Pvt. Ltd. reserves all the right to approve or reject applications.

• Partnership Categories

1. 1. Partners may be classified into the following categories:

      1. Referral Partner – Refers clients and earns commission on confirmed sales.

      2. Channel Partner – Actively promotes, demonstrates, and closes deals.

• Partner Responsibilities

1. 1. Partners must:

      1. Promote services honestly and ethically.

      2. Provide accurate information to the clients.

      3. Maintain confidentiality of the customers and company data.

      4. Follow pricing policies, branding rules, and marketing guidelines.

      5. Provide initial support before transferring cases to the Nixat Info Tech Pvt. Ltd.

      6. Avoid making false commitments or unauthorized discounts.

• Pricing & Sales Policy

The Partner is strictly prohibited from charging customers any price higher than the official price set by the Nixat Info Tech Pvt. Ltd.

1. Partners must follow the company’s standard pricing without modification.

2. Overpricing, hidden charges, or unauthorized additional fees are not allowed.

3. If a Partner is found charging more than the approved price, the company may:

   1. Cancel the Partner’s eligibility for commission,

   2. Terminate the partnership immediately, and take legal or financial action if required.

The company may allow special pricing or discounts only through written approval.

• Customer Payment Policy (Strict Rule)

A Partner is strictly prohibited from collecting any payment from customers into their personal or business account.

1. All customer payments must be deposited directly into the official bank account or Other online channel of Nixat Info Tech Pvt. Ltd.

2. Partners cannot receive cash, UPI, bank transfer, cheque, or any form of payment on behalf of the company.

3. Partners are not allowed to act as financial intermediaries between the customer and the company.

4. Any violation of this rule will lead to:

   1. Immediate termination of partnership.

   2. Cancellation of all pending commissions.

   3. Possible legal action based on the severity of the violation.

The Partner’s role is limited to sales, support, and coordination—not financial collection.

• Nixat Info Tech Pvt. Ltd. Responsibilities

1. 1. The company will:

      1. Provide updated product knowledge, brochures, and marketing materials.

      2. Offer training sessions and partner support.

      3. Share guidelines for onboarding, pricing, and integration.

      4. Process commissions for successful verified sales.

• Commission & Incentives Eligibility

Commissions are applicable only on verified, successful sales introduced by the Partner.

1. The customer must make full payment to the official account or other online payment method provided by the company.

2. Client details must be submitted by the Partner before or at the time of lead submission.

3. Any lead already registered in the company’s CRM or sales pipeline will not be qualified for commission.

4. Rates, slabs, and payout cycles will be shared during partner onboarding.

5. Commissions may be withheld in case of incorrect data or misconduct.

6. Incentive programs may run from time to time based on the performance.

7. The Partner will be eligible for initial commission only upon completing a minimum of 05 (Five) Sales.

8. Eligibility for renewal commissions requires the Partner to meet the minimum monthly sales volume, details of which will be provided during partner onboarding.

• Commission Payout Cycle

1. 1. Once the first payment cycle starts, the Partner is required to submit a monthly bill at the end of each month. The corresponding commission will be credited to the Partner’s account by the 20th of the next month.

   2. Payouts will be released only after:

      1. Customer payment is fully received.

      2. The service is activated and verified.

      3. No dispute is found in the Partner’s submission.

      4. Payout date may change based on the weekends, bank processing time, or company holiday policy.

• Payment Policy

1. 1. All payouts will be processed via bank transfer or other approved digital mode declared by the company during partner onboarding.

   2. Government taxes (e.g., TDS) will be deducted as per the Income Tax Act.

   3. Partners must provide the necessary documents (e.g., PAN, bank details) for payout processing during partner onboarding.

• Non-Payable Commission Conditions

Commission or incentive will not be paid if:

1. The Partner collects payment in his/her own account (strict violation).

2. The Partner charges from the customers more than the company approved price.

3. The lead is duplicated or already exists in the company’s system.

4. The customer cancels the service due to false commitments by the Partner.

5. Fraud, misrepresentation, or policy violations occur.

6. In such cases, the company may also cancel the existing commissions.

• Compliance & Code of Conduct

Partners must:

1. Follow all national and local regulations.

2. Avoid fraudulent or unethical practices.

3. Not misuse the company’s brand, customer’s data, or resources.

4. Stick to professional behaviour and communication.

5. Not compete through misleading advertisements or false promises.

• Confidentiality & Intellectual Property

1. 1. All materials (tangible and intangible), software, branding, and documents remain the property of Nixat Info Tech Pvt. Ltd.

   2. Partners may use branding only for approved marketing activities.

   3. Confidential information must not be shared with external parties.

• Termination of Partnership

The partnership may be terminated if:

1. The Partner violates any terms of this policy.

2. Fraud, misrepresentation, or data misuse occurs.

3. The partner remains inactive for a long period (as per company rules).

4. If the Partner harms the company’s reputation.

5. Upon termination:

   1. Access to partner resources will be removed.

   2. All branding materials must be discontinued.

   3. Pending commissions may be withheld if disputes exist.

• Dispute Resolution

1. 1. All disputes regarding the commission must be raised within 30 days of payout cycle.

   2. All disputes will be resolved under the jurisdiction of Indian courts where Nixat Info Tech Pvt. Ltd. is registered.

• Policy Updates

Nixat Info Tech Pvt. Ltd. may update this Partner Policy at any time without prior notice.
Continued participation implies acceptance of any updates.